Time for another segment in the How To Read Your Grocery Receipt series! Today we’re looking at the mystery of e-coupons and where these digital coupons show up on your receipt.
E-coupons usually come off next to the product itself, not at the bottom with the rest of the paper coupons and other discounts. I said usually, though, and if you’re reading a long with the How To Read Your Grocery Receipt series, you’ll know that all of these tips are usually-but-not-always!
In the above Safeway receipt, you can see that there was an eCoupon for $1 that came off for the Nature Valley Cashew Roasted Granola Bars I purchased.
4@2.50 NV Casher Roasted 10.00
RegPrice 13.96 CardSav 3.96
Mfr eCoupon 1.00-
Now, I have no clue if this was a Cellfire or a Shortcuts e-coupon, and I’m not sure why it doesn’t show that. But I saved a buck!
And here’s a King Soopers receipt. You see a couple of lines that say this:
SC BC Au Grati (1.49) 0.78-P
MC Scuts-BCPotatoe 0.40-P
This is a Shortcuts e-coupon for 40¢ off Betty Crocker potatoes that came off when I bought a box of Betty Crocker Au Gratin Potatoes. Note again that this e-coupon showed up next to the product and not at the bottom with the paper coupons.
Now, all that said, I will said that there have been times where I’ve seen e-coupons come off and show up with the paper coupons, not next to the product. So, if you’re checking your receipt and looking to see if an e-coupon discount came off, make sure to check the bottom, top, middle, and maybe even the back of your receipt! ;)
If you had an e-coupon loaded to your card that should have come off and didn’t, the best thing to do is to contact that particular e-coupon company’s customer service. The store’s customer service doesn’t have a record of what e-coupons are loaded to your card, so they probably won’t be able to help you.
A few times in the past, I’ve had Shortcuts e-coupons not come off and contacted their customer service through their website and they credited me the amount of the-coupons. The “credit” came in the form of instant savings on my next order – basically they put a “coupon” on my card that would come off no matter what I bought so that I would then receive proper credit for the e-coupons that didn’t come off the first time around.
There are limits as to how much they will reimburse you, though, so keep that in mind.
Got a question about e-coupons? Feel free to ask in the comments!
Related:
