King Soopers Coupon Policy Change Re: Printable Coupons with Store Logo

After hearing reports from several of you that King Soopers was not allowing the use of printable coupons with another store’s logo (such as this one or this one), and that they were indeed being rejected by the computer system itself, I emailed King Soopers to find out if they’ve changed their policy.  Here is what I found out:

I wrote:

Regarding printable coupons that say “redeemable at store name” on them – such as this one (redeemable at Walgreens) and this one (redeemable at Walmart) – I’d always been under the impression that these could be redeemed at any store, and since they were manufacturer’s coupons, any store would be reimbursed by the manufacturer for them.

In the past week or two, I’ve gotten reports from readers that several King Soopers stores have changed their system so that these types of printable coupons now beep and aren’t allowed to be manually pushed through.  Is that becoming a company-wide policy?  If so, I’d like to know the details so that I can inform my readers and do my best to point them toward coupon usage that is in compliance with the policy; but I wasn’t sure if this was select stores or what.

And here’s the official response:

These are considered competitor coupons because there is some sort of agreement between the retailer and the manufacture.  Since the coupons are for a specific retailer, they are not in our system and that is why they are beeping. It is our policy not to redeem competitors coupons.

So, there you have it.  It does seem that there has been a change in their computer system, because these types of coupons did not beep previously; but apparently they have changed it so that they are no longer accepted.

What does this mean for you as a shopper, and me as a coupon promoter?  Well, obviously, it means that you should not use a coupon that has another store’s logo on it at King Soopers.  That’s pretty simple.

As for me and my team, we will do our very best to make sure that we do not provide a coupon matchup that promotes the use of a coupon with another store’s logo on it at King Soopers.  I can’t promise that it won’t occasionally happen, since it’s not always obvious when a coupon will have a store logo on it, but we will do our best to help you comply with this policy.

You can read more about the King Soopers coupon policy here.

Look for King Soopers deals for next week to be posted in a bit!

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Comments

  1. While we are on the subject of printed coupons, I need to vent. I went to Albertsons today (the one on Research and Union). The cashier would not accept my coupons for the Kikoman soy sauce because “they do not have the little dots at the top.” I had no idea what she was talking about. When I got home I looked at other coupons I had printed. The ones from coupons.com have little dots in the date box. I guess this is like a watermark to prevent coupon fraud. However, I printed the Kikoman coupons from SmartSource. To me, it appears that their “watermark” is the sideways S on the right side of the coupon. I am so tired of going to Albertsons and having them reject my coupons for one absurd reason or another!!!!! Why would I go out of my way to fraud them with 2 lousy coupons. Seriously, like I don’t have better things to do with my time. What happened to “the customer is always right?” Albertsons, I will go out of my way to price match at Wal-Mart to avoid being embarrassed at the check stand!

    • Exactly the reason I don’t shop there anymore they make it up as they go..lol!

      • Me, too. I’ve heard so many stories about them making it up as they go that I hardly ever go to Albertsons for anything anymore, even if it isn’t with coupons. Kind of sad.

    • I experienced this last week at the same Albies with the egg coupon, also from Smartsource. So when I printed the Kikkoman coupons, I knew they might not be accepted. When I returned to the store, I decided to be brave and go to the same clerk to check out. I showed her the Kikkoman q’s and also some other coupons from different websites, all printed on the same color laser printer. She took them and showed the manager, who approved them. The clerk thanked me for showing her the different coupons and for being patient. She also told me that if I ever experienced any problems in the future to come see her. So at least they are willing to listen, but this is going to be a problem if all printables are going to be so closely scrutinized. We don’t always have the time to get a manager’s approval. But I know they have to be careful. (Thanks, Angela, for venting. It helps us all be aware of problems.)

    • A while back, I had an Albertson’s checker tell me I couldn’t use the printable coupons that were printed with black ink. Why would I want to print those things in color ink? That’s too expensive. They’ve rarely gotten my business since then.

  2. I asked several month ago if they KS except coupons with a Imprint for other stores and they told me they wouldn’t I think the first time I done it was 2-3 years ago.

  3. My sister-in-law is visiting from out of town and mentioned this issue just today as far as using a coupon that says “redeemable at Walmart” at another store. I told her I didn’t think it was generally an issue, but would probably depend on the store/cashier. Then I read this post. I love the timing!

  4. I used two coupons — one for 55 cents off a 7-up Ten 2-liter bottle and one for 75 cents off two 7-up diet 2-liter bottles — and neither one of them rounded up to $1.00 off. Has KS stopped doing this? Are they only now doubling coupons up to 50 cents, if at all? (Sorry if you’ve already explained this and I’ve missed it.)

    • Oh, and these were not digital coupons. They were manufacturer’s coupons from the “flavor saver” insert. Thanks.

    • No, a couple of people have commented about it. I’m not sure why, but I’m guessing the coupon was coded to not double (why, I don’t know).

  5. I know King soopers is a Kroger affiliate but why do i see match ups for kroger in those big extreme couponing blogs including coupons printed from target . Com in their match ups i mean i do think they are manufacturer coupons but have a diff store logo i know its different but im just kinda confused.

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