Awesome – Common Sense With Money just posted that Target’s “low price promise” policy has been posted online:
Within seven days of purchase, guests can bring the actual printed competitor ad and a Target receipt of purchase of the same item to our in-store Guest Service area to receive a price adjustment. Photos/copies of advertisements or receipts will not be accepted.
In an effort to ensure that our checkout lanes are efficient and quick for our guests, we’ll handle price matches at our Guest Service desk. If a guest wants to do a price match in the checkout lane, our team members will ring up an item at the current price and then direct the guest to the Guest Service desk to do the price adjustment.
Price matching will apply to current, local print ads for in-store products only. Our price-match policy is not applicable to Target.com or other online ads. The following is a full list of exclusions:
* Target.com or online retail promotion
* Competitor’s Free Product
* Limited quantity items
* Open box or damaged
* Clearance or closeout
* Mail-in offers
* Services (warranties, assembly, etc.)
* Bundle offers
* Special order
* Sales-tax promotions
* Liquidation/going out of business
* Special financing
* Used or previously owned
* Display merchandise
* Pricing or typographical errors
* Club or loyalty
There are a few exclusions that I have questions about, such as “limited quantity items” – does that mean if an ad says “while supplies last” they won’t price match it?
And, what about “club or loyalty” – does that mean that they won’t pricematch stores like King Soopers or Safeway that have a savings card? I’ll email Target’s customer service and ask for clarification and let you know what I find out.
Another note: based on the below part of the policy, I think I would recommend paying Target’s normal price for your items and then taking the competitor’s ad and your receipt to customer service to get an adjustment.
Within seven days of purchase, guests can bring the actual printed competitor ad and a Target receipt of purchase of the same item to our in-store Guest Service area to receive a price adjustment.
This actually works out better, I think, because if you buy something at Target on Tuesday and it goes on sale for less at Safeway on Wednesday, you should be able to take the ad in and have it adjusted at Target. Is that how you’d interpret it?
It will be interesting to see how their pricematching works once the kinks are worked out!
Related: Target’s official coupon policy.
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