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How To Read Your Grocery Receipt: e-coupons

Published February 22, 2010 by Carrie in Expired, Grocery Deals

Time for another segment in the How To Read Your Grocery Receipt series!  Today we’re looking at the mystery of e-coupons and where these digital coupons show up on your receipt.

E-coupons usually come off next to the product itself, not at the bottom with the rest of the paper coupons and other discounts.  I said usually, though, and if you’re reading a long with the How To Read Your Grocery Receipt series, you’ll know that all of these tips are usually-but-not-always!

In the above Safeway receipt, you can see that there was an eCoupon for $1 that came off for the Nature Valley Cashew Roasted Granola Bars I purchased.

4@2.50 NV Casher Roasted 10.00
RegPrice 13.96 CardSav 3.96
Mfr eCoupon 1.00-

Now, I have no clue if this was a [cf] or a [shortcuts] e-coupon, and I’m not sure why it doesn’t show that.  But I saved a buck!

And here’s a King Soopers receipt.  You see a couple of lines that say this:

SC  BC Au Grati (1.49) 0.78-P
MC  Scuts-BCPotatoe 0.40-P

This is a [shortcuts] e-coupon for 40¢ off Betty Crocker potatoes that came off when I bought a box of Betty Crocker Au Gratin Potatoes.  Note again that this e-coupon showed up next to the product and not at the bottom with the paper coupons.

Now, all that said, I will said that there have been times where I’ve seen e-coupons come off and show up with the paper coupons, not next to the product.  So, if you’re checking your receipt and looking to see if an e-coupon discount came off, make sure to check the bottom, top, middle, and maybe even the back of your receipt! ;)

If you had an e-coupon loaded to your card that should have come off and didn’t, the best thing to do is to contact that particular e-coupon company’s customer service.  The store’s customer service doesn’t have a record of what e-coupons are loaded to your card, so they probably won’t be able to help you.

A few times in the past, I’ve had [shortcuts] e-coupons not come off and contacted their customer service through their website and they credited me the amount of the-coupons.  The “credit” came in the form of instant savings on my next order – basically they put a “coupon” on my card that would come off no matter what I bought so that I would then receive proper credit for the e-coupons that didn’t come off the first time around.

There are limits as to how much they will reimburse you, though, so keep that in mind.

Got a question about e-coupons?  Feel free to ask in the comments!

Related:

  • How To Read Your Grocery Receipt: scanned coupons and double coupons
  • How To Read Your Grocery Receipt: sale discounts and regular prices
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Filed Under: Expired, Grocery Deals Tagged With: couponing FAQ, e-coupons, How To Read Your Grocery Receipt

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